What we can do to help

We can give general information about local police and legal procedures. We can’t give you legal advice, but can put you in touch with a local lawyer.

If you need medical treatment, we can help you to contact a local doctor.

This information is provided for the consular protection of British Nationals who are either visiting Israel or who are resident here.

How to reach us

Calls are taken Monday to Friday between 08.00 to 12.00 hours local time (see contact details on right side of page).

In case of genuine emergency only (if unable to get through to Consular Section after 12.00 on 03-510-0166):

Between 12.00 to 15.30 Monday - Thursday, and 12.00 to 13.00 Friday, please call the Embassy switchboard on 03-725-1222.

After office hours please call 03-510-0166 or 03-725-1222.  You will then be provided with a Duty Office number where someone will assist you.  Please note these numbers are not for general use and cannot provide assistance with passport or visa enquiries.

Contacting friends and relatives

If you want us to, we can contact your relatives and friends and let them know what has happened. In some cases, we can offer financial assistance. 

We cannot collect evidence or investigate crimes ourselves, and in many countries investigating authorities and the courts will refuse to answer enquiries from other people and organisations, including our staff.

Local Lawyer

So, you should consider appointing a local lawyer who can look after your interests in court, and follow any trial for you. We can give you a list of local English-speaking lawyers. We would not ordinarily attend a court case involving a British national and cannot influence the outcome of any trial.

Back in the UK, you may feel you would benefit from extra support to help you cope with the effects of the crime. Organisations such as Victim Support can help.

We have also produced a leaflet called Victims of crime abroad which offers more detailed information.