This information is provided for the consular protection of British Nationals who are either visiting Israel or who are resident here.

Calls are taken Monday to Friday between 08.00 to 12.00 hours local time (see contact details on right side of page).

In case of genuine emergency only (if unable to get through to Consular Section after 12.00 on 03-510-0166):

Between 12.00 to 15.30 Monday - Thursday, and 12.00 to 13.00 Friday, please call the Embassy switchboard on 03-725-1222.

After office hours please call 03-510-0166 or 03-725-1222.  You will then be provided with a Duty Office number where someone will assist you.  Please note these numbers are not for general use and cannot provide assistance with passport or visa enquiries.

Important note: The Consulate cannot provide Consular Protection to holders of dual British / Israeli nationality.

In the event of local difficulties, the Consulate can do the following:

If Arrested

• contact you within 24 hours after notification of arrest and visit you in custody as soon as is possible thereafter; provide a list of local lawyers; give advice on local procedures; liaise with local authorities to provide doctors if necessary and notify next-of-kin if wished.

In the event of a serious illness or accident (when friends / relatives are unavailable):

• contact the hospital within 24 hours of notification; ask the Foreign & Commonwealth Office to contact next-of-kin; if the hospital is near Tel Aviv we can visit you within one day, otherwise two days.
  

Death

• ask the Foreign & Commonwealth Office to notify next-of-kin immediately, give advice about arrangements for the burial or the repatriation of remains.

Financial Assistance

• contact friends / relatives / banks to transfer money in emergencies.

 Lost Passport

• issue emergency passport for one-way travel to the UK.

Repatriation

• contact friends / relatives to transfer funds to pay for repatriation. As a last resort, and provided that certain strict criteria are met, make a repayable loan in exceptional circumstances for repatriation to the UK. There is no law which says the Consulate must do this, and the Consul will need to be satisfied that there is absolutely no one else who can help.

What the Consulate CANNOT do:

• provide money for payment of bills or other expenses
• obtain employment or accommodation for you
• make travel bookings
• intervene in court proceedings
• get you out of prison
• get better treatment for you in hospital or prison than is provided for local nationals
• investigate a crime
• offer legal advice
• provide free interpretation or translation services.

Click here to view the FCO Guide: Support for British nationals abroad (PDF, 229k).